Hard To Believe

I am a former employee of Byrider. I left to take another job, so I have no axe to grind against the company.

I can't speak for how all of the lots conduct business. I can only write about the one I worked at.

Let me start off by saying I find quite a few of these stories here hard to believe.

I mean most of the people here are saying they were "ripped off". Does Byrider charge a lot to buy a vehicle from them? Yes, they do.

However, Price, payment and down payment are presented to the customer at the salesperson's desk. If you feel you are being "ripped off" why didn't you walk away at that time??

When the actual contracts are being signed, the customer is taken into a closing office by the General Manager or the Finance Manager and at that time, the customer is shown on the paperwork total price, interest rate and amount of interest that will accrue over the duration of the loan.

Again I ask, if you felt like you were being "ripped off", why didn't you pull the plug on the deal and walk away?? The price did not just appear out of thin air after the fact. Nor was it written with magic ink where the price changed overnight. You saw it and agreed to it when you signed your name. (Several times I might add).

Byrider does charge a lot for the vehicles that they sell. But they are in a high risk, high interest rate secondary finance market. And you will see those prices pretty much across the board in the special financing/buy here pay here market.

The bigger buy here pay here dealerships report to the credit agencies and do help people in re-establishing their credit.

Also, I read something on here that came from another "former employee" that Byrider only buys $200 to $600 cars. I saw the ACV lists of the vehicles on the lot I worked at. ACV stands for Actual Vehicle Cost, or how much Byrider paid for the vehicle at auction. They were waaayy more than $600.

Other contributing factors play a part in the prices as well. It costs money to run a business. It costs Byrider reposession fees when they have to get get a car from a customer who stops paying. It costs money when a customer wrecks a car that they didn't bother to put insurance on and they stop paying because its now undriveable. It costs money to skip trace a customer who moves to another state and doesn't bother to tell CNAC and stops paying for the car. Every time Byrider has to replace an engine in a vehicle because the customer didn't change the oil like they were supposed to...it costs money!!

*GASP* you mean there are customers out there who do such things?? You betcha!! I saw it every day.

But you don't see a website called "JD Byrider Customers Suck" and trust me...some of them do...BIG TIME!!

And don't get me started on the whole NADA/Kelly Bluebook rant that people are using on here. No one...I repeat...NO ONE sells a car for what they paid for it. To believe that is just crazy.

As for the "my car broke down, my car broke down" complaining. They ARE used cars. They are man made with many working parts. They are gonna break down. Heck new cars break down. If anyone out there finds a vehicle that never breaks down...let me know where you bought it...cause I want 2 of them!!

Yes, I do realize that bad things happen to good people and they are forced into these situations, but the vast majority of Byrider customers are people who mis-manage their money or didn't care enough about their credit until it was too late!! Take some responsibility for your own situation for crying out loud!!

I guess my point in all of this is that there is always 2 sides to every story. Listen to both sides first.

Also, before you buy a new car, do your reasearch and be sure to compare apples to apples and oranges to oranges when doing so.

And realize, if you have bad credit, you will be paying higher prices and/or interest rates. Thats not just at Byrider...thats every where!!

Thanks for reading.