Not only do they stick it to their customers, they stick it to each other.

I have never been a JD customer, and we do not even have a store in my area of central Pennsylvania. However, my father has owned a used car business for almost 20 years, and it the same type as JD, only we do not offer bad customer service (or at least to the point that we do not have a hate website about us on the net). We have the store setup with our own credit company and we typically finance for 2 years, and we do not have too high interest rates. We get about the same type cars that JD seems to, and thats where I have my complaint. Both my father's dealership and some JD dealers buy at a few auctions in the Harrisburg area. Many times, my father has to compete with the buyers from JD on cars. I was with him one time when he tried to buy a 2001 SL2 with 102,000 miles and that #$*@ from JD decided to bid 6,500! They do this many times with the cars he tries to buy and makes it really difficult. Now here is where it gets interesting, and its even ironic on their part: my father once talked to a former buyer for Byrider, and he said JD has their franchised stores and their corporate stores. Being the conspirators they seem to be, apparantly the corporate database receive a list of cars every certain time period, and they look at it and say "this dealership is getting all their cars for great prices from here!" and before you know it, the next week there is someone from the corporate stores competing with the franchisee. Twisted. It appears its not only the customers they cheat.